Legal

Privacy Policy

Last updated: December 11, 2024

At Show Tech ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our LED wall calculation platform.

1. Information We Collect

1.1 Personal Information

When you create an account or use our services, we may collect:

  • Name and email address
  • Company name and job title
  • Billing information (processed securely by Stripe)
  • Account preferences and settings

1.2 Usage Data

We automatically collect certain information when you use Show Tech:

  • Calculation history and project data
  • Feature usage and interaction patterns
  • Device information and browser type
  • IP address and general location

1.3 Project Data

Your LED wall configurations, calculations, and saved projects are stored securely to provide our services. This includes panel selections, dimensions, power calculations, and exported documents.

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our calculation services
  • Process your transactions and manage your subscription
  • Save and sync your projects across devices
  • Send you service-related communications
  • Improve our platform and develop new features
  • Provide customer support
  • Detect and prevent fraud or abuse

3. Data Storage and Security

3.1 Data Storage

Your data is stored securely using industry-standard practices:

  • Database hosting on Supabase (PostgreSQL)
  • Encrypted data transmission (TLS/SSL)
  • Encrypted data at rest
  • Regular security audits and monitoring

3.2 Data Retention

We retain your personal information and project data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal purposes.

4. Information Sharing

We do not sell your personal information. We may share your information only in these circumstances:

  • Service Providers: With trusted third parties who help us operate our platform (e.g., Stripe for payments, Supabase for data storage)
  • Team Members: Within your organization if you use team features
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Your Rights and Choices

5.1 Access and Control

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Delete your account and data
  • Export your project data
  • Opt out of marketing communications

5.2 Account Settings

You can manage your privacy preferences in your account settings, including notification preferences and data sharing options.

6. Cookies and Tracking

We use essential cookies to:

  • Keep you logged in
  • Remember your preferences
  • Provide security features

We do not use third-party advertising cookies. Analytics cookies help us understand how you use Show Tech so we can improve our services.

7. Third-Party Services

Our platform integrates with:

  • Stripe: For secure payment processing
  • Supabase: For authentication and data storage
  • Resend: For transactional emails

Each service has its own privacy policy governing how they handle your data.

8. Children's Privacy

Show Tech is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: